Last updated: 9 September 2026
Who we are
Peterborough Pest Control operates this website at https://pestcontrolpeterborough.co.uk. The website helps people request pest-control information and quotations in Peterborough and surrounding areas.
Information we collect
When you submit an enquiry, we may collect your name, email address, telephone number, details of the pest problem, additional notes and any other information you choose to provide. Our hosting and security systems may also process technical information such as your IP address, browser type and access times.
How we use your information
- To respond to your enquiry and help arrange a quotation or pest-control service.
- To communicate with you about your request.
- To operate, protect and improve the website.
- To meet legal, regulatory and record-keeping requirements.
We normally process enquiry information because it is necessary to take steps at your request before arranging a service, and because we have a legitimate interest in operating and protecting this enquiry service.
Who we may share information with
We may share relevant enquiry details with an independent pest-control provider where this is necessary to obtain a quotation or respond to your request. We may also use trusted suppliers that provide website hosting, form delivery, email, security and technical support. We do not sell your personal information for unrelated marketing.
Form and website services
Our enquiry form is provided using Forminator and the website is hosted by Hostinger. These services may process information on our behalf to deliver form submissions, maintain the website and prevent misuse.
Cookies
The website may use essential cookies needed for security, administration and normal operation. If non-essential analytics or marketing cookies are introduced, we will provide appropriate information and choices where required.
How long we keep information
We keep enquiry information only for as long as reasonably necessary to respond, manage any resulting service, handle questions and meet legal obligations. Routine enquiries will normally be reviewed and deleted when no longer needed.
Security
We use reasonable technical and organisational safeguards to protect personal information. No internet transmission or storage system can be guaranteed completely secure.
Your rights
Under UK data-protection law, you may have rights to access, correct or erase your personal information, restrict or object to its use, and request a portable copy. You may also complain to the Information Commissioner’s Office. Whether a right applies depends on the circumstances.
Contact us
To ask a privacy question or exercise a data-protection right, please use the enquiry form on our Contact page and state that your message concerns privacy.
Changes to this policy
We may update this policy as the website and its services develop. The latest version will always be published on this page.